URGENT READ FOR ALL CUSTOMERS!!

*ORDER CONFIRMATION EMAILS SEEM TO BE DOWN AT THE MOMENT. PLEASE PAY BANK DETAILS ON YOUR ORDER INVOICE WITH REFERENCE GIVEN AND CONFIRM PAYMENT WITH US AS USUAL.*

*WE NO LONGER TO SHIP TO NORTHERN IRELAND DUE TO CHANGES WITH OUR COURIER. IT IS NOW ENGLAND, SCOTLAND AND WALES ONLY.*

*ESSENTIAL READING FOR ALL: PAY THE BANK DETAILS ON YOUR INVOICE AND USE ONLY YOUR ORDER NUMBER OR NAME AS REFERENCE ON THE TRANSFER. PAYMENTS TO OTHER ACCOUNTS AND DIFFERENT REFERENCES WILL BE NULL AND VOID AND NON REFUNDABLE AND WILL RESULT IN A PERMANENT BAN. NO EXCUSES, ANYTHING DIFFERENT WILL NOT BE TOLERATED*

*ORDERS MUST BE PAID FOR IMMEDIATELY UPON BEING MADE OR THEY WILL BE CANCELLED. PRODUCTS ARE NOT HELD IN RESERVE FOR ANYONE.*

*POSTAGE DAYS ARE MONDAY AND THURSDAY ONLY UNLESS OTHERWISE STATED.*

*CUT OFF FOR PAYMENTS OF ORDERS TO BE POSTED ON THE NEXT DAY IS 8P.M. SO FOR INSTANCE AN ORDER MADE ON SUNDAY NIGHT THAT IS PAID FOR AT 20.05 WILL THEN GO WITH THURSDAY’S POST, NOT MONDAY’S.*

*PLEASE READ ALL OF THE SITE RULES THAT ARE DETAILED BELOW BEFORE DECIDING TO MAKE YOUR ORDER AS THESE MUST BE ADHERED TO FOR YOUR ORDER TO BE FULFILLED. IF ALL OF THE BELOW ARE FOLLOWED WE ARE HAPPY TO WELCOME ALL CUSTOMERS AND CAN ASSURE YOU A 5* SERVICE. HAPPY SHOPPING!*

Years of established and top quality service throughout the UK. We have a fantastic regular customer base, and all new customers are welcome.

*PLEASE MAKE SURE TO CHECK YOU HAVE GIVEN US THE CORRECT SHIPPING ADDRESS. THERE WILL BE NO REFUNDS OR RESHIPS IF YOU MAKE A MISTAKE WITH THIS.*

*IF YOU MISS YOUR DELIVERY THEN IT IS UP TO YOU TO CHASE UP YOUR LOCAL SORTING OFFICE, NOT US. TRACKERS ARE GIVEN FOR A REASON AND PART OF THAT IS FOR YOU TO MONITOR YOUR PARCEL.*

*IF A PARCEL HAS BEEN DELIVERED AND SIGNED FOR, THAT IS THE END OF THE MATTER ON OUR END.*

*YOU MUST EMAIL US WITH YOUR ORDER NUMBER AND PAYMENT CONFIRMATION TO ENSURE ALL IS RECEIVED AND YOUR ORDER RUNS AS SMOOTHLY AS POSSIBLE.*

*IF FOR ANY REASON A REFUND IS REQUIRED, SO FOR EXAMPLE A CANCELLED ORDER BY THE CUSTOMER, THE REFUND WILL ONLY BE SENT VIA POST IN CASH ONLY FORM, ON THE DESIGNATED POSTAGE DAYS. STRICTLY NO BANK TRANSFERS. THE SHIPPING FEE (£10) WILL ALSO BE DEDUCTED FROM SAID REFUND AS WE ARE NOT PAYING OUT OF OUR OWN POCKET FOR A CANCELLED ORDER.*

*IF ALL OF THE ABOVE ARE FOLLOWED THEN WE ARE MORE THAN HAPPY TO KEEP OUR CURRENT LONG STANDING CUSTOMERS ALONG WITH WELCOMING NEW ONES. HAPPY SHOPPING AND PLEASE BE RESPONSIBLE WITH ANY PRODUCTS YOU CHOOSE TO BUY.*

IF YOU HAVE ANY QUERIES PLEASE DROP US A MESSAGE AT 5stargear1@proton.me

REGARDS, 5STAR TEAM.