URGENT READ FOR ALL CUSTOMERS!!

*OUR NEXT POSTAGE DAY NOW WILL BE THURSDAY THE 2ND JANUARY 2025. INBETWEEN THIS PERIOD THE SITE WILL STILL BE OPEN, ORDERS CAN STILL BE MADE AS PER (SAME RULES APPLY REGARDING IMMEDIATE PAYMENT!! NO HOLDING) AND ANY ENQUIRIES WILL STILL BE ANSWERED. JUST PLEASE ALLOW TIME FOR REPLIES AS WE WILL BE ENJOYING OUR HOLIDAY TOO.

WE WOULD LIKE TO THANK YOU ALL FOR YOUR CUSTOM AND HOPE YOU ALL HAVE A GREAT CHRISTMAS AND NEW YEAR, REGARDS FROM THE 5STAR TEAM.*

*PAY THE BANK DETAILS ON YOUR INVOICE AND USE ONLY YOUR ORDER NUMBER OR NAME AS REFERENCE ON THE TRANSFER. PAYMENTS TO OTHER ACCOUNTS AND DIFFERENT REFERENCES WILL BE NULL AND VOID AND NON REFUNDABLE!*

* ORDERS MUST BE PAID FOR IMMEDIATELY UPON BEING MADE OR THEY WILL BE CANCELLED. IF YOU’RE WAITING FOR YOUR WAGES TO COME IN OR CAN ONLY PAY WHEN YOU GET HOME FROM WORK ETC, THAT IS WHEN YOU MAKE YOUR ORDER. PRODUCTS ARE NOT HELD IN RESERVE FOR ANY CUSTOMER, NO EXCEPTIONS. IF YOU DO THIS MORE THAN ONCE YOU WILL BE PERMANENTLY BANNED FROM MAKING FUTURE ORDERS ON THE SITE, THIS IS NOT AN IDLE THREAT.

* POSTAGE DAYS ARE MONDAY AND THURSDAY ONLY UNLESS OTHERWISE STATED, SO PLEASE DON’T WASTE TIME ASKING/OFFERING EXTRA MONEY FOR A DIFFERENT DAY.

* CUT OFF FOR PAYMENTS FOR ORDERS TO BE POSTED ON THE NEXT DAY IS 8P.M. SO FOR INSTANCE AN ORDER MADE ON SUNDAY NIGHT THAT IS PAID FOR AT 20.05 WILL THEN GO WITH THURSDAYS POST, NOT MONDAYS. NO EXCEPTIONS SO AGAIN DON’T WASTE YOUR TIME COMPLAINING.*

PLEASE READ ALL OF THE RULES OF THE SITE IN FULL BELOW BEFORE MAKING YOUR ORDER AS THESE MUST BE ADHERED TO FOR YOUR ORDER TO BE FULFILLED. IF ALL OF THE BELOW ARE FOLLOWED WE ARE HAPPY TO WELCOME ALL CUSTOMERS AND CAN ASSURE YOU A 5* SERVICE. HAPPY SHOPPING!

Years of established and top quality service throughout the UK. We have a fantastic regular customer base, and all new customers are welcome.

*SHIPPING DAYS ARE MONDAY AND THURSDAY. NO EXCEPTIONS.

*IF THERE IS AN ISSUE WITH YOUR ORDER PLEASE COME TO US WITH YOUR COMPLAINT FIRST. ANYONE FOUND TO BE BAD MOUTHING US ON FORUMS/REVIEW SITES BEFORE CONSULTING WITH US WILL BE INSTANTLY BLOCKED AND IGNORED. WE RARELY MAKE MISTAKES BUT IF WE DO WE ARE MORE THAN HAPPY TO RECTIFY IT. WE EXPECT THE SAME AMOUNT OF RESPECT SHOWN AS WE GIVE TO OUR CUSTOMERS.

*WE ONLY SHIP TO THE UK, INCLUDING N.I.R, SOUTHERN IRELAND IS A NO.

*IF YOU MISS YOUR DELIVERY THEN IT IS UP TO YOU TO CHASE UP YOUR LOCAL SORTING OFFICE, NOT US. TRACKERS ARE GIVEN FOR A REASON AND PART OF THAT IS FOR YOU TO MONITOR YOUR PARCEL, THIS IS NOT OUR JOB!

*IF A PARCEL HAS BEEN DELIVERED AND SIGNED FOR, THAT IS THE END OF THE DISCUSSION. IF YOU ARE FOUND TRYING TO SCAM US AND CLAIMING YOUR MRS/PARENT/DOG SIGNED FOR YOUR PARCEL WITHOUT TELLING YOU THIS EXCUSE WILL NOT BE ACCEPTED AND YOU WILL BE BLACKLISTED FROM THE SITE. WE DO NOT TOLERATE ANY SCAMMERS!

*YOU MUST EMAIL US WITH YOUR ORDER NUMBER AND PAYMENT CONFIRMATION TO ENSURE ALL IS RECEIVED AND YOUR ORDER RUNS AS SMOOTHLY AS POSSIBLE.

*ALL ORDERS MUST BE PAID FOR IMMEDIATELY AFTER BEING PLACED. PLEASE ONLY ORDER WHAT YOU CAN AFFORD AS WE DO NOT HOLD ORDERS FOR ANYONE. NO EXCEPTIONS.

*ORDERS MUST BE PAID FOR BEFORE 8PM THE NIGHT BEFORE POSTAGE TO MAKE SURE THEY ARE SHIPPED THE NEXT DAY, NO EXCEPTIONS.

*WE ONLY STOCK WHAT WE HAVE ON THE SITE. IF IT IS NOT ADVERTISED, WE DON’T SELL IT.

*ADDING SILLY NOTES TO YOUR ORDER LIKE ‘POST THROUGH LETTERBOX’ OR ‘PUT IN BIN’ HAVE ZERO BEARING ON POSTAGE. YOUR PRODUCT NEEDS TO BE SIGNED FOR. THIS IS ROYAL MAIL PROTOCOL, NOT OURS.

*IF ALL OF THE ABOVE ARE FOLLOWED THEN WE ARE MORE THAN HAPPY TO KEEP OUR CURRENT LONG STANDING CUSTOMERS ALONG WITH WELCOMING NEW ONES. HAPPY SHOPPING AND PLEASE BE RESPONSIBLE WITH ANY PRODUCTS YOU CHOOSE TO BUY.*

IF YOU HAVE ANY QUERIES PLEASE DROP US A MESSAGE AT 5stargear1@proton.me

REGARDS, 5STAR TEAM.